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Without going into details I had some very minor issues with a recent order. I sent an email with my concerns and within minutes had a phone call from Larry. The guys at StillDragon went above and beyond with their prompt and fair service. I made the decision to go with StillDragon several weeks prior to placing my order for the same reason. No matter the quantity nor stupidity of my questions, the guys would respond with lightning speed with true professionalism. I am proud to say that I am a StillDragon customer and I plan to be for years to come. Keep up the good work guys!
Comments
Thank you for the kind words JoeHell. Really sorry for any inconvenience to you.
StillDragon North America - Your StillDragon® Distributor for North America
Good stuff Joe. Larry has a lot of cred for his customer service.
StillDragon Australia & New Zealand - Your StillDragon® Distributor for Australia & New Zealand
In a past life I was a customer service wizard with 10 years in the archery industry so I know good service when I see it. These guys are damn good.
I visited Larry and his crew last week and its true, they give 100% and stay on top of all the little details. Class act.
+1 Just placed an order on the net on Sunday, It is sitting in my house right now. Super. Thanks Larry
I placed another order yesterday afternoon...I'm hooked
Thanks you guys.
StillDragon North America - Your StillDragon® Distributor for North America