[UK] THE POST-BREXIT WORLD - IMPORTANT INFORMATION - PLEASE READ CAREFULLY BEFORE PLACING YOUR ORDER

THIS INFORMATION IS FOR OUR CUSTOMERS IN THE UNITED KINGDOM ONLY!

Of course we keep shipping to the UK, but with the following changes, which have been put into place by post-Brexit regulations:


FOR INDIVIDUALS & BUSINESSES WITHOUT VAT REGISTRATION IN GREAT BRITAIN

There is now a minium order value of 160 EUR (net value of goods without shipping costs) required.

This has become necessary, because of a HM Revenue & Customs (HMRC) policy dictating that foreign sellers have to collect UK VAT for shipments with a value of less than 135 GBP, which is simply not feasible for us right now.

Since we are billing in Euro and not British Pound, that minimum order value may change over time depending on the development of the EUR/GBP exchange rate.

Please be aware that this minimum order value can not be enforced by our current system automatically, so if you place an order with a lesser value we have no other option than to cancel it and inform you about this limitation!

Orders with a value of more than 135 GBP are processed without VAT and subject to import customs clearance. You have to pay import charges (importation VAT, and customs duties and fees if applicable) before the local delivery partner will consign the shipment.


FOR BUSINESSES WITH VAT REGISTRATION IN GREAT BRITAIN

Orders with a value of less than 135 GBP are processed without VAT by reversed VAT liability. Therefore you have to provide your company's VAT number.

Orders with a value of more than 135 GBP are processed without VAT and subject to import customs clearance. You have to pay import charges (importation VAT, and customs duties and fees if applicable) before the local delivery partner will consign the shipment.


FOR CUSTOMERS IN NORTHERN IRELAND

From a VAT point of view, deliveries of goods between the EU and Northern Ireland will continue to be treated as intra-Community movements.

Orders from individuals and businesses without VAT registration are processed with the Northern Ireland VAT.

Orders from businesses with VAT registration are processed without VAT by reversed VAT liability. Therefore you have to provide your company's VAT number.


FOR ALL CUSTOMERS IN THE UNITED KINGDOM

The country selection United Kingdom has changed to include the state sub-selection (England, Scotland, Wales and Northern Ireland). If you already have a customer account, please set that sub-selection for your stored address(es) accordingly.

Shipping costs and our conditions for free shipping have changed, because in accordance with the country information of Austrian Post the UK has moved from Export Zone 1 to Export Zone 2.

The parcel shipping option has changed to UK Premium Parcel (insured up to 510 EUR).

Please also see our shipping FAQ for more information on customs clearance.


Please get in touch with us by using our contact form in case you should have any questions.

This post will be updated accordingly if anything changes.

StillDragon Europe - Your StillDragon® Distributor for Europe & the surrounding area

Comments

  • edited August 4

    UPDATE AS OF 26TH JULY, 2021


    Thanks to a new shipping category introduced by Austrian Post we were able to lower shipping costs for postal parcels to the United Kingdom significantly, especially for parcels with higher weights.

    This new shipping type, called UK Premium Parcel, now also includes a transport insurance up to 510 EUR by default.

    StillDragon Europe - Your StillDragon® Distributor for Europe & the surrounding area


  • UPDATE AS OF 27TH AUGUST, 2021


    A problem with our shipping carrier setup has just been resolved. If you should have been unable to complete an order in the meantime, please try again now.

    StillDragon Europe - Your StillDragon® Distributor for Europe & the surrounding area

This discussion has been closed.